IMPORTANT UPDATES - COVID-19

We write to you to provide an update on what measures TCM Rentals Sales Strata & TCM Rentals Strata Coastal have taken to minimise risk in relation to COVID-19. The health and safety of our clients and staff is of the upmost importance to us and we are adopting all recommended measures with regards to health and hygiene in addition to participating in continual education to ensure that our staff are aware and up to date on all changes and Government directions. 

Visitors to our Offices

Cairns Office - TCM Rentals Sales Strata is open with staff continuing to working remotely whilst restrictions are in place. Our IT infrastructure allows us to work both in office and remotely and as such, we continue to provide an undisrupted service to you and will be available via phone, email and virtually for pre arranged meetings.

Kingscliff Office -  Our physical office will be closed for the duration of the lockdown period in New South Wales. TCM Rentals Strata Coastal is trading as usual with staff working remotely. Our IT infrastructure allows us to work both in office and remotely and as such, we continue to provide an undisrupted service to you and will be available via phone, email and virtually for pre arranged meetings.

Document Delivery

Cairns Office - Please send via electronic delivery if at all possible. You can do this by sending directly to your Manager or to info@tcmstrata.com, rentals@tcmrentals.com.au or info@tcmsales.com.au. Otherwise, there is a drop box outside our office door. If a signature is required for a delivery, please contact (07) 4031 7877 for assistance.

Kingscliff Office - Please send via electronic delivery if at all possible. If a signature is required for a delivery, please contact (02) 6678 2400 for strata, or Wendy on 0447 334 225 for property management.

Property Management & Sales

Cairns Office - Please contact rentals@tcmrentals.com.au for information on current properties to let and info@tcmsales.com.au for information on properties for sale. We have a checklist for prospective buyers and tenants to complete prior to attending an inspection/open home and social distancing is to observed. 

Kingscliff Office - There will be no physical inspections or open homes for the duration of the lockdown period. Please contact Wendy at TCM Rentals Coastal for further information. 

Body Corporate / Strata Titled Schemes

Cairns Office - Please refer to your meeting pack and contact your manager directly to discuss vitual meeting arrangements.

Kingscliff Office - There will be no in office, physical meetings held whilst New South Wales is under lockdown. Please contact your manager directly to discuss vitual meeting arrangements and refer to your meeting pack for details.

Your Health and Safety

For the latest health advice, information and resources, go to www.health.gov.au or call the National Coronavirus Health Information Line on 1800 020 080.  It operates 24 hours a day, 7 days a week.  If you have any concerns about your health, please contact your doctor.

Useful Links
13 Health - https://www.qld.gov.au/health/contacts/advice/13health
Queensland Health - https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19
New South Wales  - https://www.health.nsw.gov.au/Pages/default.aspx
Strata Community Australia - https://www.strata.community/   
REIQ - https://www.reiq.com/
REINSW - https://www.reinsw.com.au/